Flood/Water Damage

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Years Of Experience

Fast, Professional Flood Recovery Across Wiltshire & The South of England

Overview

Damp Services Direct are a Wiltshire-based drying and restoration company providing professional water and flood damage restoration throughout the South of England. We deal with flood recovery on a regular basis and understand how urgent and stressful water damage can be.

Our qualified technicians will first trace and rectify the source of the water using non-destructive testing methods wherever possible, before carrying out any drying or restoration work. Acting quickly reduces the risk of secondary damage such as mould growth and structural deterioration.

Why Choose Damp Services Direct for Water & Flood Damage?

  • Immediate area made safe and full risk assessment completed

  • First point of contact within 24 hours

  • Emergency response – on site within 4 hours where required

  • All materials dried to PAS 64:2014 British Standard moisture levels

  • Full restoration back to pre-incident condition

  • Certificate of Dryness issued upon completion

  • Over 20 years of waterproofing and restoration experience

  • £2,000,000 Public Liability Insurance

The faster water damage is treated, the less chance there is of long-term structural issues or mould contamination.

Complete Water Damage Repair & Flood Restoration

We provide a full end-to-end service including:

  • Complete structural drying after water damage

  • Full property repair and reinstatement

  • Roofing repairs

  • Emergency plumbing repairs

  • Gas Safe engineer attendance for central heating-related damage

  • Electrical inspection and clearance by a NICEIC Approved Contractor

From initial response through to final decoration and repair, we manage the entire restoration process.

Professional Accreditations & Qualifications

We are fully trained and certified in water damage restoration and structural drying:

  • IICRC Water Restoration Technician (Qualified)

  • IICRC Applied Structural Drying Technician (Qualified)

  • Mould Remediation & Control Technician

  • Approved Wykamol Contractor (Damp & Timber) – Since 2010

  • Member of the Federation of Small Businesses

  • Work to BS PAS 64:2014 Standards

  • NEBOSH General Certificate (Health & Safety)

  • IOSH Managing Health & Safety

Training Providers:

  • National Flood School

  • Property Care Association

  • Triton Chemicals

How We Inspect Water Damage

Accurate diagnosis is critical for effective drying. We use advanced moisture detection technology including:

  • Protimeter MMS2

  • FLIR Thermal Imaging Camera

  • Borescope (subfloors and cavity walls)

  • Thermo Hygrometer

  • Salts Analysis Testing Kit (nitrates & chlorides)

Combined with extensive experience and specialist training, this allows us to assess exactly how far moisture has travelled and create a targeted drying plan.

What To Do If You Have Water or Flood Damage

If your property has suffered water damage, follow these important steps:

  • DO NOT plug anything into electrical sockets if there is standing water

  • Switch off the electrical supply if safe to do so

  • Try to stop the water source if possible

  • Contact your insurance company

  • Do not dispose of damaged items until authorised by your loss adjuster

Then call Damp Services Direct immediately:

📞 01793 238738
📱 07738 572899

In emergency situations, we can often be on site within two hours.

Fast Response Flood Restoration Experts

Water damage can escalate quickly. The sooner drying begins, the less risk there is of mould growth, timber decay, plaster damage, and structural weakening.

If you need professional water damage restoration in Wiltshire or anywhere in the South of England, contact Damp Services Direct today for immediate assistance.

Unsure What You Need?

Act Fast – Flood Damage Restored Quickly

Need assistance?

Call Us : 07738 572899

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FAQS

How quickly should water damage be treated?

Water damage should be treated immediately. The first 24–48 hours are critical. The longer moisture remains, the greater the risk of mould growth, structural damage, timber decay, and plaster deterioration. We aim to respond within 24 hours and can attend emergencies within 4 hours where required.

How long does it take to dry a property after flooding?

Drying times vary depending on the severity of the damage, materials affected, and how quickly treatment begins. On average, structural drying can take anywhere from 3 to 14 days. We monitor moisture levels throughout the process and only finish once materials reach PAS 64:2014 British Standard dryness levels

Do I need to move out during the drying process?

Not always. In many cases, you can remain in the property while drying equipment is operating. However, this depends on the extent of the damage and safety considerations. We will advise you following our initial assessment.

Will mould grow after water damage?

Mould can begin to develop within 24–48 hours if moisture is not properly controlled. That’s why rapid response and professional drying are essential. We take preventative measures to reduce the risk of secondary mould damage and are qualified in mould remediation if required.

Do you work with insurance companies?

Yes. We regularly work alongside insurance companies and loss adjusters. We can provide detailed reports, moisture readings, and a Certificate of Dryness to support your claim. We recommend contacting your insurer as soon as possible after discovering water damage..

What equipment do you use to detect and dry water damage?

We use professional-grade moisture detection and drying equipment including: Protimeter MMS2 moisture meters FLIR thermal imaging cameras Borescopes for cavity and subfloor inspection Industrial dehumidifiers and air movers Salts analysis testing kits This ensures accurate diagnosis and efficient drying.

Can you find the source of the leak?

Yes. Before beginning restoration work, we trace and rectify the source of water intrusion using non-destructive testing methods wherever possible. Identifying the cause is essential to prevent recurrence.

Our professional damp proofing service quickly identifies and treats the root cause of moisture problems using advanced diagnostic equipment and proven treatment methods. Whether you’re dealing with rising damp, mould growth, condensation issues or timber decay, our experienced specialists respond promptly to protect your property and restore a dry, healthy environment with minimal disruption.

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